Privacy Policy

Last updated: April 10, 2026

Lenora ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use the Lenora app, how we use it, and your rights in relation to it.

1. Information We Collect

• Apple ID / Email address. When you sign in with Apple, we receive your Apple ID and, if you choose to share it, your email address. This is used solely to authenticate your account and sync your data across your devices.
• Vocabulary content. The word lists, translations, categories, and study progress you create are stored in your account to provide the core app functionality.
• App preferences. Settings such as your selected language and display preferences are stored locally on your device and are not transmitted to our servers.
• AI feature inputs. When you use AI-powered features (vocabulary generation, OCR translation, word enrichment), the text or image you submit is sent to our servers and forwarded to third-party AI providers for processing. We do not store this content beyond the time needed to return a result to you.
• Subscription status. Purchases are processed entirely by Apple through the App Store. We receive confirmation of your active subscription tier but never see your payment details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve Lenora.
• Authenticate your account and sync vocabulary data across your devices.
• Process AI feature requests and enforce subscription usage limits.
• Respond to support requests.

We do not use your data for advertising or sell it to third parties.

3. Data Sharing

• AI providers. Text or image content submitted to AI features is forwarded to third-party AI service providers under confidentiality agreements. These providers are not permitted to use your data for model training or any other purpose outside of returning a result.
• Cloud infrastructure. Your account and vocabulary data are stored on AWS (Amazon Web Services). AWS processes data in accordance with their own privacy and security standards.
• Legal requirements. We may disclose information if required to do so by law or in response to a valid legal process (e.g., a court order or government request).

4. Data Retention

Your account data is retained for as long as your account is active. You can request deletion of your account and all associated data at any time by contacting us at LenoraSupport@bluekyte.de. Deletion requests are processed within 30 days.

5. Security

We use industry-standard measures — including HTTPS encryption in transit and AWS security controls at rest — to protect your data. However, no method of transmission over the internet is completely secure.

6. Children's Privacy

Lenora is designed for users aged 4 and older. For children under the age of 13, a parent or legal guardian must provide consent before the child uses the app. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information without consent, please contact us so we can delete it promptly.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing activities.
• Receive a copy of your data in a portable format (data portability).

To exercise any of these rights, please contact us at LenoraSupport@bluekyte.de.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the app after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach us at:
LenoraSupport@bluekyte.de